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Privacy Policy

Effective Date: May 12, 2025

EnduranceBox, LLC (“EnduranceBox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://endurance-box.com (the “Site”) or purchase products or services from us, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information

Information that identifies you as an individual or relates to an identifiable person, such as:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment card information (processed through third-party payment processors)
  • Account login credentials, if applicable

b. Non-Personal Information

Information that does not identify you individually, such as:

  • Browser type and version
  • IP address
  • Device information
  • Referring URL
  • Pages visited and time spent
  • Aggregate usage data
  • Cookies and tracking pixels

2. How We Collect Information

We collect information:

  • Directly from you when you provide it (e.g., by creating an account, placing an order, or filling out a form)
  • Automatically through cookies and similar technologies when you interact with our Site
  • From third parties, such as payment processors, shipping providers, and marketing platforms

3. Use of Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payments and shipments
  • To provide you with customer service and respond to your inquiries
  • To send you transactional emails (e.g., order confirmations, shipping updates)
  • To send you marketing emails or newsletters (you may opt out at any time)
  • To improve and optimize our Site and services
  • To personalize your experience
  • To prevent fraud and secure our Site
  • To comply with legal obligations

4. Disclosure of Your Information

We may disclose your information to third parties in the following situations:

a. Service Providers

To contractors, vendors, and other service providers who need access to your information to perform services on our behalf, including:

  • Payment processors (e.g., Stripe, Shopify Payments)
  • Fulfillment and shipping providers
  • Email marketing platforms (e.g., Klaviyo)
  • Analytics providers (e.g., Google Analytics)

b. Legal Compliance and Protection

We may disclose information if required to do so by law or in response to valid legal requests, including:

  • Government or regulatory authorities
  • To enforce our terms of use or protect the rights, safety, or property of EnduranceBox, our customers, or others

c. Business Transfers

In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer or disclose your information as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance user experience, track usage, and perform analytics. You may control cookies through your browser settings; however, disabling cookies may limit your ability to use certain features of our Site.

6. Email Marketing and Communication Preferences

You may opt out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us at [support@endurance-box.com].

Please note, you cannot opt out of transactional emails related to your orders or account.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including any legal, accounting, or reporting requirements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain data processing
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at [support@endurance-box.com]. We may request verification of your identity before fulfilling your request.

9. Children’s Privacy

Our Site is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete it promptly.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any external sites you visit.

12. International Users

If you are accessing the Site from outside the United States, you understand and agree that your information may be transferred to and processed in the United States or other jurisdictions that may not offer the same level of data protection as your home country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of the Site after such updates constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EnduranceBox, LLC
Email: [support@endurance-box.com]
Website: https://endurance-box.com